We contacted the insurance company after she asked us to represent her and we tried to settle the case without filing a lawsuit. The insurance company refused to settle the case and refused to make any offer whatsoever until one month before trial, even though they agreed that they were responsible. Their only offer of $75,000 was refused and the case was tried in Federal Court in Harrisonburg, Virginia. The jury awarded $390,000. The insurance company did not appeal the verdict.