"Very comfortable and confident that they are honest and open and would take my case seriously and put all effort into it"

First meeting was long and focused on the case. Ben's team sat down with me and listened and took notes, asked questions, provided information that I was not aware of which made me very comfortable and confident that they are honest and open and would take my case seriously and put all effort into it. At no point during my meeting, I felt that they wanted to end the conversation to save time even if I provided information more than needed.