I'm grateful for the opportunities I've had to work with Mr. Ben Glass and his staff. They truly care about the needs and well-being of their clients. A few years ago I had the pleasure of consulting with Ben about my disability insurance. He gave me great advice, explained the legal documents and how the disability policy worked, answered all my questions (even follow-up questions after our initial consultation meeting), and calmed my nerves. Ben is very experienced, knowledgeable, responsive, friendly, and approachable-he made me feel at ease and listened to all my concerns. He cut through some of the details that were overwhelming and confusing to me and related them to me in a practical, reasonable way. Recently, I needed some legal advice (unrelated to my disability insurance) regarding a mortgage refund. I submitted my request through benglasslaw.com and the next day Susie Callahan, Ben's assistant, and Office Manager emailed me back, willing to help. Susie is invaluable-very professional, responsive, courteous, accommodating, and highly efficient. She had me scheduled for a complimentary 15-minute phone consultation with Ben that same week. I spoke with Ben about the legal issues I had. I felt very relieved about the situation and what steps I needed to take by the end of the phone call. I wouldn't hesitate to reach out to anyone at BenGlassLaw for any future disability needs I had or any other legal question/concern that arose for which I needed some guidance or navigational direction.