Real Clients, Real Stories

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Our mission at BenGlassLaw is clear: we exist to help people make great decisions about their legal issues. We want everyone who calls our office or knocks on our door to get the absolute best information and advice that we can give them, whether they become our client or not. On our list of values up on the wall, number one is "We serve the client." We're proud and honored to have served so many in our community, and we wanted to give you a sample of some of the stories that they tell. Below you'll find video and written testimonials from people who have worked with us and want to share their experience. In the end, most of our clients tell us that it was a combination of information, testimonials, and case results that lead them to hire BenGlassLaw to represent them. If you've been injured in a car accident, wronged by a medical professional, or had your long term disability claim denied, take a moment to hear from these Virginians that have been in your shoes and chose BenGlassLaw to fight for them:

"I knew I could trust BenGlassLaw. I just knew it."

"I can't even begin to give enough praise, gratitude, and thankfulness to and for BenGlassLaw."

"They're good people... Everyone that has contacted us from this firm has been truthfully pleasant."

"[BenGlassLaw] left no stone unturned. There's no way someone could do this themselves... If I did I wouldn't be sitting here with a check."


"Gave me the peace of mind I was hoping to find..."

Ben talked to me right away and gave me the peace of mind I was hoping to find. One of the questions he asked me early in the call was, 'Did you follow my advice I gave you in my book How to Buy Car Insurance?' When I answered 'yes,' he told me that I really was going to be fine. He also told me what I should next and he stayed with me throughout the experience. I highly recommend Ben Glass to anyone who is involved in a accident or needs legal advice." - Rem: Car Accident


"Relieved that Mr. Glass is the attorney representing me..."

He obviously cares a great deal about his clients. His office staff is always friendly, courteous, and very responsive. I have even gotten emails regarding my case over the weekend. I am so relieved that Mr. Glass is the attorney representing me in my long term disability case." - Shari: Long-Term Disability


"What a blessing it was to find Ben Glass..."

"What a blessing it was to find Ben Glass to handle the appeal for my long term disability case. Amazingly, he and his organization were able to weed through the plethora of documentation and convoluted path of my complicated illnesses, and make complete sense of it all. The resulting appeal submission to the insurance company was nothing less than stellar. Consequently, we won the appeal, which has made a huge difference in my life. My husband and I thank you." - Kathleen: Long-Term Disability 


"Wish I'd sought his insight long, long ago..."

"Ben not only knows this field, he's not just in it for himself! Wish I'd sought his insight long, long ago. Be smarter than me and go to him, right away." - Mike


"Ben Glass was always there for me..."

Ben Glass was always 'there' for me. Since the LTD company required this process every year or 2 and the time it took me about 6 months to get all the information , I was physically and emotionally spent much of the time. Ben understood the strain and took the time to listen to questions and decrease my fears.- A BenGlassLaw Client

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  • Dear Ben:  Got the check.  You have prevailed in each encounter with...

    "I want to both congratulate you and thank you for your time and expertise" Dear Ben:  Got the check.  You have prevailed in each encounter with [big disability insurance company who settled with us confidentially] and I want to both congratulate you and thank you for your time and expertise in dealing with this company and its inhabitants.    It became painfully obvious to me early on that a solo claimant could not prevail alone.  You are THE MAN !   Anyway, thanks again.  However, I do not delude myself that it's actually "over" --- I still have that one outstanding IDI policy that [big insurance company] is now obligated to pay for my "lifetime".  So far they are paying, but just haven't recognized the COLA adjustment specified in the contract.  We'll see....   Best,  Tim

  • Congratulations on having been selected by your peers for inclusion in the 2011 edition of The Best Lawyers in America®

    "Selection to Best Lawyers is based on an exhaustive and rigorous peer-review survey comprising more than 3.1 million confidential evaluations by the top attorneys in the country" Dear Benjamin W. Glass III, Congratulations on having been selected by your peers for inclusion in the 2011 edition of The Best Lawyers in America® in the practice areas of Legal Malpractice Law, Medical Malpractice Law and Personal Injury Litigation. For over a quarter of a century, Best Lawyers® has been regarded – by both the profession and the public – as the definitive guide to legal excellence in the United States. Selection to Best Lawyers is based on an exhaustive and rigorous peer-review survey comprising more than 3.1 million confidential evaluations by the top attorneys in the country. Because no fee or purchase is required, being listed in Best Lawyers is considered a singular honor. Our annual, advertisement-free publication has been described by The American Lawyer as “the most respected referral list of attorneys in practice.” Again, congratulations on being selected by your peers to be included in Best Lawyers. Sincerely, Steven Naifeh President Best Lawyers [email protected] T: 803-641-1707 | F: 803-641-1709   http://www.bestlawyers.com

  • This is our first experience meeting with a lawyer. Surprisingly, our meeting with Ben went so well. It was very informative and educational.

    "The benefits we gained from this very first meeting with Ben didn't end on that day, because we are still reading the books he wrote, which he handed to us before we left" This is our first experience meeting with a lawyer. Surprisingly, our meeting with Ben went so well. It was very informative and educational. After listening to my case patiently, Ben analyzed all possible outcome of my case and advised us what actions I should take to protect my rights. The benefits we gained from this very first meeting with Ben didn't end on that day, because we are still reading the books he wrote, which he handed to us before we left ..... We felt that we were so lucky because we found a lawyer who can help us and whom we can trust. Thank you so much, Ben!

  • We were deeply touched by your kindness.

    Dear Mr. Glass: We were deeply touched by your kindness. Thank you for your good advice and also for the two certificates and the fudge brownies. Needless to say, if we ever will require some legal assistance, we will definitely get in touch with you. George and Larisa p.s. we are ready to hold our family members and also our friends about the very positive experience with your firm and especially with you personally!

  • I contacted Attorney Ben Glass's office and franticly spoke to his assistant Terry. We had a little more than two weeks to challenge my LTD provider's threat to offset my LTD disability payments by the amount of a recent settlement I had received on a Worker's Compensation claim - the claim was settled outside of the Worker's Compensation system.

    I contacted Attorney Ben Glass's office and franticly spoke to his assistant Terry. We had a little more than two weeks to challenge my LTD provider's threat to offset my LTD disability payments by the amount of a recent settlement I had received on a Worker's Compensation claim - the claim was settled outside of the Worker's Compensation system. The issue of access to the settlement funds was discussed in length with my Worker's Compensation attorney and it was determined that these funds would not be considered "income" as defined in my LTD policy therefore my LTD provider would not have any right to claim any portion of the settlement funds. The logic was excellent and I was very confident that the settlement could not be considered income as specified in my policy. However, the one thing I forgot (or subconsciously chose not to remember since from all of my experiences with my LTD provider I should have known better) is that the LTD Providers can do anything they want - then it's up to you to challenge their actions through the established appeals and/or court systems. Terry was a pleasure to speak with and a pleasure to work with. Terry worked very professionally to outline all of the facts in my situation within a few days and present them to Attorney Ben Glass (I was pretty freaked out and just did a brain-dump on Terry - she reorganized my jumbled story so it actually made sense again). By Terry's attitude, her professionalism, her hard work, and her focus on helping the client, I knew that the culture in that office was very well developed. I also know that organizational cultures are generally developed and spread from the top down. I was already very comfortable with Attorney Ben Glass and I had not even spoken directly with him yet. We knew from the start we were really asking for a miracle with a two+ week deadline. Not surprisingly, Attorney Ben Glass was booked solid straight through the deadline. Against all odds, Ben Glass delivered the miracle! Attorney Ben Glass got out of bed at the crack of dawn, using his personal time at home, to review all of the facts in my case including my policy and settlement details and develop an initial strategy to respond to my LTD Provider's demands. As I suspected, Ben Glass is completely focused on helping his clients if at all possible - and even sometimes when it should have been impossible! The next day Ben Glass presented his findings. He immediately impressed us as someone who plainly knows the law, knows what to expect when dealing with an LTD provider, and was up front about the possible outcomes at each step. He did not make any empty promises of success nor ask for a huge fee. He laid out what will probably happen next, what my options were in response to my LTD Provider's demands, the risks in the case, and what it would cost for him to represent us through all the potential steps in the case lifecycle. His fairness and obvious integrity in all of this astonished us. Then he asked if we wanted to move forward with his office representing us or seek out another attorney. We were already so impressed with the help and relatively instantaneous turnaround Ben Glass's office had already provided us that we certainly had no interest in looking any further. If Ben Glass would represent us, that is who we wanted as our attorney! Ben Glass agreed to represent us in this current issue with my LTD provider (I say "current issue" because for the past two years every 3-4 months there has been one issue after another with my LTD provider). Ben suggested I put a check in the mail for the agreed retainer amount and, since there is so little time left before the deadline, we should immediately put the plan of action into effect. Wow! Attorney Ben Glass was suggesting we get to work on the case before he received a payment from us. Not only is Ben Glass and his staff completely focused on helping the client; he is not driven by money; his drive is to help people - something rarely seen these days. For the first time we were moving forward in response to an issue with my LTD provider without that overwhelming feeling of being defenseless. We now had someone on "our" side that knew their way around the LTD system and knew it well. The plan of action Ben Glass developed included having me provide the settlement paperwork my LTD provider was demanding. I was to include a cover letter with very short and specific wording. I sent this express mail on June 1st, in compliance with the specified deadline. Meanwhile, Ben Glass was sending demands for information to my LTD provider. These demands were sent out June 2nd. When we received copies of the letters and demands Ben Glass sent to my LTD provider it even scared us! Both of us read it in amazement and jokingly commented that if we were the LTD provider we would read that list of demands and just surrender! The funny thing is, about 10 days later, Ben Glass called me to advise me that my LTD provider had decided not to offset my disability claim. They no longer were pursuing any measures to collect any funds out of my Worker's Compensation settlement. They all of the sudden agree that the settlement cannot be considered income as income is defined in my LTD policy! Attorney Ben Glass sent us a copy of the letter from my LTD provider advising him, as my attorney, that they were abandoning their claim that my Worker's Compensation settlement was income as defined in my LTD policy. The letter was dated June 7th. This means that: Faced with an already overloaded schedule, Ben Glass would not (or could not) leave us alone to fend for ourselves against a giant, intimidating, and harassing insurance company. Approximately 10 days after contacting Attorney Ben Glass's office Ben Glass, against all odds, had an action plan on how to initially deal with my case. One week after Ben Glass took our case our LTD provider amazingly backed off and reversed their position. We went from a very serious situation with a two week deadline back to normal life - not even needing an attorney.   If and when we need an attorney for any area of law Ben Glass we would immediately contact his office. After this experience we would not want anyone except Ben Glass to represent us. Ben Glass's honesty and integrity is unparalleled. These attributes are hard to find these days and have worked to build a client-focused culture in his office making it a pleasure to work with Ben Glass and his staff.   Attorney Ben Glass and his staff are completely focused on helping people. Of course he expects to be paid his due share but his pricing is fair especially considering his extremely talented knowledge and skills in the areas of law he practices.   We would wholeheartedly recommend attorney Ben Glass to anyone that needs an attorney. Only those who have been down this path know how intimidated and helpless you feel against these giant insurance companies that literally hold your entire family's life in their hands. Attorney Ben Glass and his staff immediately put you at ease and restore hope. With Ben Glass as your attorney you feel protected and on an even level with the intimidating "big-guys" that have been harassing you.

  • I want to thank you and your staff for all your hard work in 2009. I greatly appreciate your efforts on my wife's disability appeal. Your staff worked hard, is very talented and your ethical approach was readily apparent.Stephen Power

    I want to thank you and your staff for all your hard work in 2009. I greatly appreciate your efforts on my wife's disability appeal. Your staff worked hard, is very talented and your ethical approach was readily apparent. I searched hard for a lawyer to help with my appeal, and everyone (my wife's doctor, my attorney friend, and another medical professional) I talked to said, "Ben Glass is the best in his field" My experience with your firm confirms what they said. You handled my wife's difficult appeal with confidence, a solid plan and an extremely well executed response. I read your written response with a smile. You deconstructed the insurance companies' poor reasoning and put together an extremely logical, fact based case that won on appeal. Your counsel on the process, what to expect, and what to do, was spot on as well. I invested a lot of my hard earned money in the appeal and it was worth every penny. Again, thank you. Please feel free to use me as a reference if a perspective client would like to talk to someone. BTW, I love your newsletters, congratulations on the new additions to your family.  

    Stephen Power
  • I have interacted with Ben as a lawyer since 2001. He has been an astute listener, has given me "rock solid" advice, and has worked successfully with companies on my behalf. I depend upon him as a sounding board who will always have my best interests in mind. I trust him. He delivers on his promises! Lynne

    I have interacted with Ben as a lawyer since 2001. He has been an astute listener, has given me "rock solid" advice, and has worked successfully with companies on my behalf. I depend upon him as a sounding board who will always have my best interests in mind. I trust him. He delivers on his promises! Lynne

  • With Ben’s help, I applied for long-term disability and it started all over again.

    "Its' Amazing How Insurance Companies Keep Kicking People- Ben was there to help!"   When I came to Ben for help, I had already appealed to Aetna three times for short-term disability.  I was denied each time even though I had provided all information requested and then some.  Ben reviewed my situation and felt we had a good case, so we proceeded.  Shortly thereafter Aetna settled and said I should have no problem receiving long-term disability.  Then, with Ben’s help, I applied for long-term disability and it started all over again.  They denied the initial application, so we appealed.  Then they approved it but did not pay as much as they should have.  We appealed again and they paid some more.  We are still currently working to get all that I am due.    Vickie L.

  • Ben Glass has been such a huge impact on my life. If it wasn't for him, I would've lost my case.

    I actually have had the medical misfortune causing me to be a “frequent filer” with Ben & his highly competent staff. Two unlikely medical mishaps-one in 2005, the other two years later, both life-altering. With the 1st one, once I was out of the woods, a friend of a friend recommended a personal injury attorney, (Not Ben Glass) and I signed with him. In VA you only have two years to file from the date of injury, and just before that date, this lawyer decided to leave the practice he was in, strike out on his own…. Best thing that ever happened to me.  I had to “re-sign” with him, and told my mom I was having second thoughts. My mom… who is always right… pulled an article that she had been saving from a few years back, out of her secretary. “I know I mentioned this man to you before, but you were too overwhelmed to interview more than one, so you went with the advice of your friend. Now I AM telling you, CALL BEN GLASS.” She had read his name in the paper on several occasions, this one in particular was an article reported in the Washington Post about a difficult case involving an HMO, which I was a member of. I took the article, and her advice, and thanked God for His guidance too. Thankful that I didn’t allow my guilt for taking away what the other lawyer assured me was going to be “the cornerstone” of his new practice- meaning to convince me it would be priority #1- but to me translated into one he was going to be cutting his teeth on. And thankful that I had another lawyer to compare Ben to. After going through the outstanding & efficient screening process Ben has created and put in place with your first call to his office, I felt confident that 1st meeting was not going to be a waste of my time or Ben’s. I left not sure who had actually interviewed who, but feeling a whole lot better about my case. He and his office staff jumped right on it. But when the initial flurry of paperwork had been caught up, I was able to catch my breath and knew they’d let me know what was next and when they needed me. The office frequently touts their communication policy, and they should, because it works! When the time came to focus on my case, they were on it, 100%, no distractions. We were ready to go to trial because the insurance company waited until the last minute to show an interest in mediation. In the end, mediation was a success. Ben and his staff was consistently organized, thorough, professional and always exhibited integrity in dealing with “the other side”. I think I fared well because of his reputation for that, in both cases. Two doctors and a laboratory, over an 18 month time period, permanently altered my life as I knew it. Ben Glass, in the two years that followed, helped give me & my family some semblance of quality back & ensure their (my children’s) stability for the future….

    Diane (cases settled confidentially, thus no last name can be used here)
  • Ben is one of the top two attorneys I have had the pleasure of working with over the last 20 years in business and personal legal issues.

    He is focused and fierce in his determination to serve his client's needs, yet friendly at all times. He is insightful, responsive and always open to input from the client's perspective on even the most detailed of legal points. He clearly knows what he is doing, but welcomes other views from which to learn and make valued judgments that will serve the client with even better long-term advice.  My first encounter with Ben was in handling a dispute over a disability claim. Could not have asked for better advice and legal representation. I have since returned to Ben for his opinion on related issues, and now am working with him on a malpractice case. I trust his judgment completely and welcome the time we spend together.  

    Bob (last name withheld by request)