Time and time again, I have clients who come to me who have auto accident cases and are seeking compensation from their own auto company through underinsured motorist coverage. They tell me about their frustration because their auto insurance company is not willing to pay them fair compensation for their injuries despite them having been customers for them for decades.
To be clear, this is not unusual, and it doesn't mean that you've done anything wrong. While my view may be cynical, it's based on years of experience of doing auto accident litigation. In reality, your auto insurance company is not your friend. They are a business with the primary goal of producing profits for their shareholders. Therefore, when you make an insurance claim, they see you as a number, and they will treat you as such. My advice is not to get angry or upset, but to accept it.
I don't mean to be overly negative in this article. Indeed, I'm recommending that you see auto accident litigation for what it is, it's an effort of your attorneys to help move auto insurance money from them to you for compensation for your injuries. Therefore, you have to go into the whole experience understanding that it's not emotional from the insurance company side even if it's very emotional for you, which is very understandable. To be productive, you have to recognize and understand how they will treat you, and it likely won't be kind if your claim results in litigation.
Therefore our job as your attorney is to prepare you for the fight that is inevitable. Our job is to put you in the best position to be appropriately compensated for your injury. How I wish that the system wasn't set up the way it is, but it is what it is. Our job is to give you the best tools to help you fight your fight.