Apparently, the insurance adjuster told her that the insurer didn’t have to pay her medical bills, because her health insurance policy had paid the expenses. That is a lie. Even though her own health insurance company covered her bills, it doesn’t mean the other driver should get credit for it. In fact, what often ends up happening is that the health insurance company will want to be repaid if there is a recovery.
The insurance adjuster had tried to trick the injury victim. Unfortunately, this type of scenario happens all the time. If you have been in an accident, it is therefore crucial that you educate yourself regarding the legal process and understand the rights you have.
For more information, order a copy of my book, Five Deadly Sins That Can Wreck Your Injury Claim. This book is offered for free to Virginia residents and it is one the insurance company does not want you to read.
We have other articles that provide insight into dealing with the insurance company, such as Don't Let the Adjuster Try to Intimidate You After a Virginia Car Accident.