Play By Our Rules or Don't Play

One of the unique features of our law firm is that our attorneys don't take unplanned, inbound phone calls.

It's disrespectful.

It's disrespectful to the client who's case you are working on when that call comes in.

It's disrespectful to the employee with whom you are having a meeting at the moment.

It's really easy to talk to an attorney in our office. You just have to make an appointment.

The discussion can be in person, by phone, Skype or any of a number of video conference calls.

Why do we have that rule:

  1. No more phone tag
  2. Both sides are ready and prepared for the call
  3. No wasted time.

Some law firms aren't that busy. They'll talk to anyone, anytime.

We invite them to try our system, We believe it serves the clients better.

Anyone who doesn't like those rules can find a less busy firm. There are plenty of them out there.

Ben Glass
Ben Glass is a nationally recognized Virginia injury, medical malpractice, and long-term disability attorney
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