But in this case they go beyond that. They don't even contact the treating physicians, those who have medical knowledge and know the facts of the case the best. Of course they're going to deny benefits if all they're doing is reading a piece of paper. They can come up with hundreds of excuses to discredit written words because words can't argue back like another doctor can. Not contacting treating physicians, or trying to contact them when they know they'll be unavailable (i.e. around lunchtime), simply makes the IME's job easier and it's no shock that it's incredibly common in this industry of the underhanded.
In the case of Schully v. Continental Casualty Company this was exactly the case. Click the link to read a news blurb followed by a press release and the entire opinion on the case involving IMEs and their diagnoses by proxy .