Doctor operates on wrong side and his insurance company says "we didn't do anything wrong!"
1. gets "lost" and operates on the wrong side of the shoulder
2. removes tissue that didn't need to be removed while leaving the orginal problem in place (to be fixed by another surgeon, later)
3. Causes unneccessary scarring and additional medical care
4. Admits to the patient he made a major error and he's sorry
The patient then makes a very reasonable settlement proposal in an effort to not "clog the system" with another case?
The insurance company, known for its "position" of taking every case to trial, said
"our doctor didn't do anything wrong." (almost like it has a form letter for all cases!)
Ok, here we come.